As the Director of Global Service Operations for Kodak’s Technical Services organization, Mark is accountable for operational efficiencies across Kodak’s five Divisions; including Kodak’s global service parts supply chain, global reporting & analytics, IT service infrastructure & business process improvements along with Fleet & Telecom asset management for Sales & Service Field resources. Mark has spent 30 of his 33 years at Kodak in the Service and Support organization in a variety of service leadership roles including WW Director Service Parts Supply Chain, Planning Manager; District Service Manager; Depot Repair Manager and Business Development Manager in addition to a three year assignment in the Worldwide Information Systems organization where he was responsible for Kodak’s WW IT hardware and software infrastructure procurement and deployment. Prior to Mark’s current role he was the Director, US&C Service Operations.