To close out the second day of the conference, take part in a lively discussion about the tools that onsite technicians need to be successful. Key takeaways from our experts include:

• Digitizing learning materials and technical manuals to provide on-demand access on any device

• Providing hardware and software that actually improves technician workflow

• Revamping training programs to incorporate troubleshooting on mobility and device issues

• Continuously monitoring workforce adoption to create standard levels of capabilities among your field force