Chris Kunzmann, Service Product Manager at Coherent Inc
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Chris Kunzmann


Service Product Manager
Coherent Inc

Check out the incredible speaker line-up to see who will be joining Chris.

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Internal Value Proposition, Workforce Development & Customer Retention

Monday, May 9th, 2016


11:20 Roundtable Discussions

Table 1: Leveraging Relationships Between Sales And Service Teams To Cross-sell Products And Services
Hosted by David Pinto, National Service Manager, Henry Schein

Table 2: TBD
Hosted by Kurt Opel, Director Global Parts Inventory Management, Kodak

Table 3: Increasing Sales Of Service Contracts
Hosted by Chris Kunzmann, Head of Global Service Marketing, Coherent

Table 4: Developing On-Demand Training Models To Minimize Technician Downtime And Improve Your Knowledge Base
Hosted by Chris Reilly, Service Training Manager, Tennant

Table 5: Transitioning Customers From The “Break-Fix” Model Of Service To Service Contracts
Hosted by Roger O’Connor, VP & GM Product Support, Gosiger

Table 6: Building Strong Communication To and From Field Service Technicians
Hosted by Scott Wooden, Field Service Director, Card-Monroe